CANCELLATION POLICY

We understand that life happens. To respect everyone’s time, please review our cancellation policy below. Cancellations or reschedules must be made at least 24 hours before your appointment. This allows us to offer the time slot to another client. Appointments canceled within 24 hours of the scheduled time will be subject to a 20% service fee. Clients who do not show up for their appointment without notice will be charged 100% of the service total. Repeated no‑shows may require prepayment for future bookings. If you arrive more than 10 minutes late, we may need to shorten your service or reschedule it. A late‑arrival fee may apply if the appointment cannot be completed. This policy ensures fairness to all clients and helps us maintain a smooth, reliable schedule.